{"id":42708,"date":"2024-05-29T09:47:28","date_gmt":"2024-05-29T13:47:28","guid":{"rendered":"https:\/\/blgnoticiassantodomingo.net\/?p=42708"},"modified":"2024-05-29T09:47:30","modified_gmt":"2024-05-29T13:47:30","slug":"caasd-implementa-nueva-ventanilla-unica-virtual-de-atencion-a-usuarios","status":"publish","type":"post","link":"https:\/\/blgnoticiassantodomingo.net\/index.php\/2024\/05\/29\/caasd-implementa-nueva-ventanilla-unica-virtual-de-atencion-a-usuarios\/","title":{"rendered":"Caasd implementa nueva ventanilla \u00fanica virtual de atenci\u00f3n a usuarios"},"content":{"rendered":"\n<p>Santo Domingo.- La Corporaci\u00f3n del Acueducto y Alcantarillado de Santo Domingo&nbsp;<strong>(Caasd)<\/strong>&nbsp;puso en marcha una&nbsp;<strong>moderna ventanilla virtual<\/strong>&nbsp;para la recepci\u00f3n de documentos, solicitudes y tr\u00e1mites, a disposici\u00f3n de los usuarios como parte del proceso de&nbsp;<strong>transformaci\u00f3n digital<\/strong>&nbsp;de esa entidad.<\/p>\n\n\n\n<p>En ese sentido, la instituci\u00f3n inform\u00f3 que con esta iniciativa los ciudadanos podr\u00e1n consultar tr\u00e1mites relacionados con certificaciones de&nbsp;<strong>confirmaci\u00f3n en l\u00ednea<\/strong>, aprobaci\u00f3n y sellado de&nbsp;<strong>planos hidrosanitarios<\/strong>, solicitud de&nbsp;<strong>construcci\u00f3n de acometidas<\/strong>, entre otros servicios, para los cuales era necesario desplazarse hacia las oficinas.<\/p>\n\n\n\n<p>Con la puesta en marcha de la&nbsp;<strong>ventanilla \u00fanica de atenci\u00f3n para usuarios<\/strong>, se busca optimizar el flujo de las comunicaciones tanto internas como externas. Adem\u00e1s se quiere lograr que las solicitudes sean m\u00e1s eficaces y oportunas, a fin de cumplir con los programas de&nbsp;<strong>gesti\u00f3n documental<\/strong>&nbsp;para la producci\u00f3n, recepci\u00f3n, distribuci\u00f3n y seguimiento de los documentos que se ejecutan.<\/p>\n\n\n\n<p>Con esta nueva herramienta se realizar\u00e1n procedimientos que incluyen desde la recepci\u00f3n de&nbsp;<strong>solicitud de servicios, reporte de aver\u00edas<\/strong>, etc., hasta la incorporaci\u00f3n de un moderno&nbsp;<strong>centro de monitoreo<\/strong>&nbsp;que cuenta con la capacidad de vigilar de forma remota y en tiempo real las estaciones de bombeo y campos de pozo del Gran Santo Domingo.<\/p>\n\n\n\n<p><strong>Eficiencia y calidad en el servicio<\/strong><\/p>\n\n\n\n<p>Como parte del compromiso con la modernizaci\u00f3n y mejora de los servicios p\u00fablicos, al lado de la&nbsp;<strong>visi\u00f3n y metas definidas por el director general Felipe Suberv\u00ed<\/strong>, la entidad asegur\u00f3 que contin\u00faan cumpliendo con el prop\u00f3sito de eficientizar y&nbsp;<strong>acercar los servicios p\u00fablicos a los ciudadanos,<\/strong>&nbsp;de forma transparente, conforme al programa&nbsp;<strong>Burocracia Cero<\/strong>, con procesos de calidad para la poblaci\u00f3n del&nbsp;<strong>Distrito Nacional y la provincia Santo Domingo.<\/strong><\/p>\n\n\n\n<p>Durante esta gesti\u00f3n, la Caasd ha alcanzado avances significativos con herramientas y sistemas tecnol\u00f3gicos, llevando a la instituci\u00f3n a la era de la&nbsp;<strong>digitalizaci\u00f3n y automatizaci\u00f3n de procesos.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Santo Domingo.- La Corporaci\u00f3n del Acueducto y Alcantarillado de Santo Domingo&nbsp;(Caasd)&nbsp;puso en marcha una&nbsp;moderna ventanilla virtual&nbsp;para la recepci\u00f3n de documentos, solicitudes y tr\u00e1mites, a disposici\u00f3n de los usuarios como parte del proceso de&nbsp;transformaci\u00f3n digital&nbsp;de esa entidad. En ese sentido, la instituci\u00f3n inform\u00f3 que con esta iniciativa los ciudadanos podr\u00e1n consultar tr\u00e1mites relacionados con certificaciones de&nbsp;confirmaci\u00f3n [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":42709,"comment_status":"open","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"footnotes":""},"categories":[220],"tags":[852,10809,10808,10807,10806],"class_list":{"0":"post-42708","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-nacionales","8":"tag-caasd","9":"tag-reporte-de-averias","10":"tag-solicitud-de-servicios","11":"tag-transformacion-digital","12":"tag-ventanilla-virtual"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Caasd implementa nueva ventanilla \u00fanica virtual de atenci\u00f3n a usuarios - BLG Noticias<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blgnoticiassantodomingo.net\/index.php\/2024\/05\/29\/caasd-implementa-nueva-ventanilla-unica-virtual-de-atencion-a-usuarios\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Caasd implementa nueva ventanilla \u00fanica virtual de atenci\u00f3n a usuarios - BLG Noticias\" \/>\n<meta property=\"og:description\" content=\"Santo Domingo.- La Corporaci\u00f3n del Acueducto y Alcantarillado de Santo Domingo&nbsp;(Caasd)&nbsp;puso en marcha una&nbsp;moderna ventanilla virtual&nbsp;para la recepci\u00f3n de documentos, solicitudes y tr\u00e1mites, a disposici\u00f3n de los usuarios como parte del proceso de&nbsp;transformaci\u00f3n digital&nbsp;de esa entidad. 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